Terms & Conditions | STEMpro Academy
Last updated: [17-02-2026]
These Terms & Conditions (“Terms”) govern your use of the website https://www.stempro.online/ (“Website”) and your participation in tuition services offered by STEMpro Academy (“we”, “us”, “our”). By accessing the Website or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our Website and services, you confirm that you have read, understand, and agree to these Terms and all applicable policies incorporated by reference. If you do not agree with these Terms, you may not access or use the Website or our services.
2. Eligibility
You must be at least 18 years old to enter into a binding agreement with us. If you are under 18, a parent or legal guardian must agree to these Terms on your behalf and supervise your use of the services.
3. Services Provided
We provide online STEM tuition and related educational services, including but not limited to lessons, resources, and academic support. Details of specific services are provided on our Website and in individual service or booking pages.
4. Booking & Free Trial Lessons
You may book a free trial lesson via our Website. Free trial lessons are subject to availability and may have limitations. By booking a trial, you agree to provide accurate contact information. We reserve the right to cancel or reschedule trial lessons with notice.
5. Payments & Fees
All fees for paid lessons or packages are as described on our Website or as agreed in writing. We will notify you of fees before purchase. You agree to pay all fees applicable to the services you book or use. Fees are non‑refundable except as required by law or stated in our refund policy.
6. Refunds & Cancellations
Cancellations or refund requests must be submitted as stated in our cancellation policy. We may issue refunds at our discretion or as required by applicable consumer protection laws. Contact us at support@stempro.online to request cancellation or refund.
7. User Accounts
To book lessons or access certain features, you may need to create a user account. You agree to provide accurate and complete information and to keep your password and account secure. You are responsible for all activities that occur under your account.
8. Intellectual Property
All content, materials, trademarks, logos, and information on the Website are protected by copyright and other intellectual property rights owned or licensed by STEMpro Academy. You may not reproduce, distribute, or create derivative works without our prior written permission.
9. Code of Conduct
You agree to use the Website and services in a respectful and lawful manner. You must not engage in behaviour that is illegal, abusive, harmful, discriminatory, or interferes with the enjoyment of other users. We reserve the right to suspend or terminate services to anyone who violates our policies.
10. Privacy & Data Protection
Your use of the Website and our services is also governed by our Privacy Policy located at https://www.stempro.online/privacy-policy/. By using the Website, you consent to our collection and use of your information as described in that policy.
11. No Guarantees
While we strive to provide high‑quality tutoring, we do not guarantee specific academic outcomes, test scores, or results. Student success depends on many factors, including effort, prior knowledge, and study habits.
12. Disclaimers
The Website and services are provided “as is” and “as available” without warranties of any kind, whether express or implied. We disclaim all warranties related to the Website and services to the fullest extent permitted by law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, STEMpro Academy and its affiliates, officers, employees, agents, and partners are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or services.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in England and Wales for any disputes arising out of or in connection with these Terms.
15. Changes to Terms
We may update these Terms from time to time to reflect changes in our services or legal requirements. We will post the revised Terms at this location with an updated “Last updated” date. Continued use of the Website or services after changes constitutes acceptance of the revised Terms.
16. Contact Information
If you have questions about these Terms, please contact us at:
STEMpro Academy
Email: support@stempro.online